The balance of B2B Customer is deposited in their wallet. In any typical situation it will not be re-deposited(unless there is a falter from our side). Kindly note, in all cases our liability is only restricted to providing you a valid recharge or refund to the extent of payment received by us. We shall not be responsible for any other claim or consequential liability arising out of a failed recharge on our system. Happy Recharging….! Team Nagrik Seva Kendra .
All payment for recharges are final and there will be no refund or exchange entertained. We strongly believe that you are responsible for the mobile number or DTH account numberand itspayment for the recharges.Nagrik Seva Kendra is not responsible for any payment regarding recharges for an incorrect mobile number or DTH account number. However, in typical cases where a transaction has been completed by you/user on the site, and certain amount has been charged via your card or bank account for a recharge and it has not been executed within 24 hours of your transaction then you should immediately e-mail us at email@example.com or texting us on our "Contact us" page.In such a scenario you will be entitled to a full refund. We expect you to include the following details in your mail- the mobile number or DTH account number, operator name, Recharge value, Transaction date/id and Order Number; Nagrik Seva Kendra shall investigate the incident and on ascertaining about your transaction of the recharge,we will be refunding the money within 7 to 10 working days from the date of the e-mail consisting of your complain log.
The employees working under us has 5 years working experience in marketing of Aadhar Kit & field instruments; 12 years experience in process control products . We are catering to all the major clients located in & around Jharkhand, Bihar, and Orissa & West Bengal. We are the one of the recognized and authorized partner with Central and various state governments all over India for the service of Jhar Seva , Paytm, Legal services, Voter services, AEPS, Oxigen and various other services. The objective of this digital india Scheme is to enable a large number of Indian youth and citizen to take up cash less motivation that will help them in securing a better livelihood.